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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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james kicen

December 1, 2023

5  out of  5 rating by james kicen
"Had a really great experience meeting and working with Breaden Friss. Breaden is and Excellent Agent. I had a really good experience working with him. He gave me 100% focus. Explained everything very carefully and easily for me to understand. Breaden was on time / early for our meeting! Breaden also brought my team donuts. That we would like to give Breaden a huge thank for! It's Magic LLC highly recommends Breaden Friss to be your agent."
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Patricia Zellmer

October 31, 2023

5  out of  5 rating by Patricia Zellmer
"A great staff..friendly and knowledgeable. It cost a little more than I expected, but, will cover more than my last, I feel it is worth it. My agent called today to see if I was still pleased with my plan. Who does that??? Your State Farm folks in Sheffield Village, Ohio. Thank you, Braeden Friss!!"
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Roger Gehring

June 20, 2023

5  out of  5 rating by Roger Gehring
"Braeden was very helpful with my claim. He talked me through the steps and when I wasn't getting answers. He handled it. Thanks"
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Alex Cove

May 12, 2023

5  out of  5 rating by Alex Cove
"Great service Great price"
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Sara Pallendino

May 4, 2023

5  out of  5 rating by Sara Pallendino
"Makena made switching the State Farm super easy! She was so professional, helpful and kind. It took under 30 minutes for her to get back to me with a quote and to set up all my policies! I chose to switch to State Farm hoping to find better customer service than my last provider and Makena sure delivered!"
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Robert Tien

February 15, 2023

5  out of  5 rating by Robert Tien
"Very professional and friendly with a great price for the Motor Vehicle coverage!"
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Cody Fugate

February 11, 2023

5  out of  5 rating by Cody Fugate
"Makena was awesome to work with! Very knowledgeable and great at explaining every option and price point of each. Helped me find the perfect option for me of Auto/Renters coverage. Highly recommended. Thank you again!"
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Adrianna Anderson

February 1, 2023

5  out of  5 rating by Adrianna Anderson
"Makena was absolutely amazing! She went over coverages with me and found me better coverage for cheaper with State Farm. I have never been so impressed with an insurance person and have never had someone be so considerate and helpful. Makena you are great at your job! Thank you so much!!!"
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wayne dalton

January 1, 2023

4  out of  5 rating by wayne dalton
"Prompt and courteous service"
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Laura Duckett

December 29, 2022

5  out of  5 rating by Laura Duckett
"Braeden and staff are extremely professional, polite, easy to talk to, and explain things in a way that is easy to understand! Very efficient and quick . Highly recommend his office ."
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Samantha Quinones

December 8, 2022

5  out of  5 rating by Samantha Quinones
"Nicolas from Braeden Friss branch was the agent that contacted me for a quote I was shopping for and he was very helpful and professional. Thanks for being so patient and working around my schedule to help me out. I really appreciate it. All my questions were answered and the process was so easy and quick. It was also the best quote I was offered. Every dollar counts 😁"
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Brian Blasius

November 24, 2022

5  out of  5 rating by Brian Blasius
"Makenna made transitioning to State Farm extremely easy and hassle free. A few phone calls and about a half hour total and I was all set with my home and auto policies. Thank you!"
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Barbara LaLone

November 3, 2022

5  out of  5 rating by Barbara LaLone
"The lady I. talked to was amazing. Very polite and helpful. She went out of way to be helpful Thank you."
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Joe Wilcox

November 3, 2022

5  out of  5 rating by Joe Wilcox
"Nick helped get the best policy for me and saved me quite a bit of money. He was professional from beginning to end. I would highly recommend Nick to family and friends who need insurance."
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Kyle Tester

October 31, 2022

5  out of  5 rating by Kyle Tester
"I got the priviledge of working with Makena. She guided me through step by step, even helped me call to cancel my old policy! She answered any and ALL of my many questions. And made sure she thoroughly explained everything in detail. It was a pleasure working with her, and I will 100% be going to her for any of my future needs."
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Judi Taylor

October 31, 2022

5  out of  5 rating by Judi Taylor
"This was the easiest experience I’ve had shopping for car insurance! And I got amazing rates! Highly recommend!"
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Jeremiah Nuzum

October 29, 2022

5  out of  5 rating by Jeremiah Nuzum
"Best experience getting insurance I've ever had I would recommend to anyone"
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Cindy Reed

October 17, 2022

5  out of  5 rating by Cindy Reed
"McKenna took care of us at State Farm she was so helpful and kind. If you want a good insurance agent go here. Everyone was so kind including the very nice person that greets you when you come in. McKenna went above and beyond to make the transition from our old insurance company to State Farm and State Farm offers and umbrella policy on top of our policy which gives you more coverage that is affordable .If you are looking to change your coverage for home ,car or whatever you might need They will help you threw it And have amazing prices. Mike and Cindy reed"
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Dennis Hughes

October 14, 2022

5  out of  5 rating by Dennis Hughes
"Great customer service! They answered every question I had and saved me money!"
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Vanessa Morales

October 13, 2022

5  out of  5 rating by Vanessa Morales
"Makena was exceptional! She took care of all my needs in regards to switching insurance and getting a great rate. Makena went out of her way to come by my house to have a document signed because I was sick! Thank you so much for such a great experience!"
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October 10, 2022

5  out of  5 rating by Ken
"Great communication and very helpful. Thank you"
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DeAnte’ Rivers

October 3, 2022

5  out of  5 rating by DeAnte’ Rivers
"Braeden Fries and Tyler Gallo were the representatives that helped me out with this process. Their knowledge, expertise and confidence assured me I was making the right decision. Overall 10/10, pleasure doing business with them and will definitely recommend anyone to them!"
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Chris Bugajsky

September 27, 2022

5  out of  5 rating by Chris Bugajsky
"Nick was very helpful during the whole process."
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Junk Mail

August 25, 2022

1  out of  5 rating by Junk Mail
"Would not reccomend"
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Brett Allan C.

August 13, 2022

5  out of  5 rating by Brett Allan C.
"Makena was able to help me switch insurance plans and save a lot of money. She also made the whole process painless and easy."