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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Jurgens

April 19, 2024

2  out of  5 rating by Bryan Jurgens
"I’ve had State Farm for I don’t know how many years now for my auto coverage. I am in NY state and have a Hyundai model, that State Farm is no longer writing new policies for. Since I am moving states, State Farm considers it new business and therefore they can get away with not writing me a new policy or continuing it. This is utterly ridiculous. Lilly was very nice and respectful, but I did not like how she asked to still get my business for renters and auto for my Fiancé’s car. After she said yea, we can’t help you with your Hyundai, even though you are currently insured by State Farm…. with your Hyundai. But would you like to go ahead with these other things? No thank you."
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Maureen Forrest

April 12, 2024

5  out of  5 rating by Maureen Forrest
"Braeden and Lily have been a pleasure to work with. They both made the transition to State Farm Home & Auto quick and easy. I highly recommend this agency!"
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Abigail stough

April 4, 2024

5  out of  5 rating by Abigail stough
"I worked with Lily Rudolph on getting transferred over from American Family to State Farm. She was EXCEPTIONAL. Everything was handled within 2, 15-20 minute conversations. She found ways to save me a ton of money while making the process very enjoyable. I would HIGHLY recommend working with her for your insurance needs!"
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Cindy Costello

April 3, 2024

5  out of  5 rating by Cindy Costello
"Very Professional and courteous. Love the atmosphere of the office"
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Jeff Costello

April 3, 2024

5  out of  5 rating by Jeff Costello
"Great customer service. Very professional staff"
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Linda Bates

March 15, 2024

5  out of  5 rating by Linda Bates
"We recently switched to Braeden Friss State Farm Insurance Agency. Lily made the process easy and seamless. She was very knowledgeable and friendly and saved us on our auto and homeowner policies!"
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Chadi Jamil

March 7, 2024

5  out of  5 rating by Chadi Jamil
"Lily was super helpful and easy to do business with and saved me a lot of money on my auto and renters insurance"
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Tamara Strnad-Rudolph

March 6, 2024

5  out of  5 rating by Tamara Strnad-Rudolph
"This branch cut my insurance bill in half with the same or even better coverage. So glad to have found this agent."
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Aunjelique Allen

March 4, 2024

5  out of  5 rating by Aunjelique Allen
"I spoke with Lily about adding renters insurance to my plan to prepare me for my move coming up. She was very helpful to work with and made the process as smooth as possible."
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Jamie Hakim

February 28, 2024

5  out of  5 rating by Jamie Hakim
"Great agent!"
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Ashlee Lumpkin

February 28, 2024

5  out of  5 rating by Ashlee Lumpkin
"Lily was really great at helping get the right insurance."
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Blackrican 89

February 26, 2024

5  out of  5 rating by Blackrican 89
"Lily is AMAZING! She got me a lower rate and helped me cancel my policy."
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Hannah Ziegman

February 19, 2024

5  out of  5 rating by Hannah Ziegman
"Lily from State farm was so awesome! She called me and within minutes she quoted me a rate that was almost $40 cheaper! Made switching insurance a breeze and she answered every question I had, making the entire process seamless, thank you Lily!"
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Emily L

February 8, 2024

5  out of  5 rating by Emily L
"Braeden was great and very helpful after calling so many other places he ended up being the best and helped me so much I definitely recommend!"
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Delontaye Morrow

January 12, 2024

5  out of  5 rating by Delontaye Morrow
"Braeden was informative, effectively communicating, and helpful. He made the process easy and smooth."
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Amber Jamieson

January 4, 2024

5  out of  5 rating by Amber Jamieson
"Lily helped my wife and I save so much by switching to State Farm!!! She made it so easy to switch and walked us through everything every step of the way. She answered all of our questions and handled everything in a timely manner! Super happy with her work and help!"
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james kicen

December 1, 2023

5  out of  5 rating by james kicen
"Had a really great experience meeting and working with Breaden Friss. Breaden is and Excellent Agent. I had a really good experience working with him. He gave me 100% focus. Explained everything very carefully and easily for me to understand. Breaden was on time / early for our meeting! Breaden also brought my team donuts. That we would like to give Breaden a huge thank for! It's Magic LLC highly recommends Breaden Friss to be your agent."
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Patricia Zellmer

October 31, 2023

5  out of  5 rating by Patricia Zellmer
"A great staff..friendly and knowledgeable. It cost a little more than I expected, but, will cover more than my last did..so, I feel it is worth it. My agent called today to see if I was still pleased with my plan. Who does that??? Your State Farm folks in Sheffield Village, Ohio. Thank you, Braeden Friss!!"
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Roger Gehring

June 20, 2023

5  out of  5 rating by Roger Gehring
"Braeden was very helpful with my claim. He talked me through the steps and when I wasn't getting answers. He handled it. Thanks"
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Alex Cove

May 12, 2023

5  out of  5 rating by Alex Cove
"Great service Great price"
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Sara Pallendino

May 4, 2023

5  out of  5 rating by Sara Pallendino
"Makena made switching the State Farm super easy! She was so professional, helpful and kind. It took under 30 minutes for her to get back to me with a quote and to set up all my policies! I chose to switch to State Farm hoping to find better customer service than my last provider and Makena sure delivered!"
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Robert Tien

February 15, 2023

5  out of  5 rating by Robert Tien
"Very professional and friendly with a great price for the Motor Vehicle coverage!"
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Cody Fugate

February 11, 2023

5  out of  5 rating by Cody Fugate
"Makena was awesome to work with! Very knowledgeable and great at explaining every option and price point of each. Helped me find the perfect option for me of Auto/Renters coverage. Highly recommended. Thank you again!"
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Adrianna Anderson

February 1, 2023

5  out of  5 rating by Adrianna Anderson
"Makena was absolutely amazing! She went over coverages with me and found me better coverage for cheaper with State Farm. I have never been so impressed with an insurance person and have never had someone be so considerate and helpful. Makena you are great at your job! Thank you so much!!!"
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wayne dalton

January 1, 2023

4  out of  5 rating by wayne dalton
"Prompt and courteous service"