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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Mohn

July 2, 2024

5  out of  5 rating by Christina Mohn
"My experience was amazing with Lily. It was last minute she went over and above to get all 5 policy started for me. Thank you for great fast service. I’m very please with everything!"
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Pam Currie

June 27, 2024

5  out of  5 rating by Pam Currie
"Lilly was very awesome in explaining her products, and taking the time with all my options and best products to fit my needs."
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Janine Sandrovich

June 18, 2024

5  out of  5 rating by Janine Sandrovich
"Lily was wonderful helping with finding the right auto and home policies for my son and I! She helped to clarify some misinformation that was given to us about new drivers and what is required. She went above and beyond to reach out to the previous insurance company with me to cancel the old policies. I’ve never had a new insurance company even offer that. I’m very happy with the service and the savings!"
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Merima Veljak

June 9, 2024

5  out of  5 rating by Merima Veljak
"I recently had the pleasure of working with Lily Rudolph & Braeden Friss as my insurance agents, and I couldn't be more satisfied with the experience. They were incredibly patient, taking the time to explain all the details and options available to me. Having a multi language household their caring and kind demeanor made the entire process stress-free and enjoyable. I felt truly valued as a client, and they went above and beyond to ensure I had the best coverage for my needs. I highly recommend to anyone looking for a dedicated and compassionate insurance office. Thank you!"
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Drew Chipukaizer

June 6, 2024

5  out of  5 rating by Drew Chipukaizer
"Fast service, great price. Able to get coverage with a brief phone call."
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Maggie Fragapane

June 5, 2024

5  out of  5 rating by Maggie Fragapane
"Lily was amazing to work with! She was friendly and professional and helped me cut my annual car insurance cost in half, while guaranteeing the same coverage!"
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Rebecca Leydon

May 29, 2024

5  out of  5 rating by Rebecca Leydon
"Braeden is marvelous. I especially appreciated his navigation through the robotic phone-tree as we switched from our old insurance company over to State Farm, which probably saved hours of my time."
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Rossana Edwards

May 22, 2024

5  out of  5 rating by Rossana Edwards
"Great professional service. Lilly helped us find the best coverage that fits us and helped us during an accident. She was efficient, quick to respond and personable. I would recommend them 100%!"
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Donna Grove

May 18, 2024

5  out of  5 rating by Donna Grove
"The best office ever! Braeden is the best!"
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Cathy Myers

May 14, 2024

5  out of  5 rating by Cathy Myers
"Lily has been wonderful! Very pleasant and very professional!"
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Cleo

May 13, 2024

5  out of  5 rating by Cleo
"Lily was great at communicating the savings!! Thank you for your time and being so helpful. I appreciate your patience with my busy schedule."
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Robert

May 10, 2024

5  out of  5 rating by Robert
"Worked with Lily to get a solo policy on a vehicle and saved over $70 a month 🤩 the whole process took less than an hour and was super painless"
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Laura Hrusovsky

May 10, 2024

5  out of  5 rating by Laura Hrusovsky
"Donna is very knowledgeable and helpful. She understood my questions, had solutions and followed up thoroughly. Great office!"
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Tyler Mounce

May 8, 2024

5  out of  5 rating by Tyler Mounce
"I worked directly with Lily, and of all the insurance professionals I've worked with (I own property in 3 states), she is one of the most helpful, responsive, and pleasant to work with. Seriously - I've had probably 6-8 different insurance agents over the years. Lily is head and shoulders above other providers from a customer service standpoint. She's also very knowledgeable about the OH market."
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Maddi Butler

May 6, 2024

5  out of  5 rating by Maddi Butler
"I had the pleasure of working with Lily today. I have been shopping around for other insurance providers and her attention to detail and communication regarding policies made my transition to Statefarm very easy. Thanks to her I’m saving a significant amount each month, along with services I wasn’t receiving before. Customer service was excellent and I look forward to working with her in the future."
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Annie Alten

May 1, 2024

5  out of  5 rating by Annie Alten
"Lily A. has been nothing but helpful and accommodating while getting my new car covered! I can’t thank her enough for saving my money on my car insurance and signing me up for the drive & safe feature."
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Anthony Harper

April 26, 2024

5  out of  5 rating by Anthony Harper
"Lily was amazing to work with! She was diligent and very responsive with helping us switch providers."
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Ariana Chism

April 22, 2024

5  out of  5 rating by Ariana Chism
"Just switched from Progressive to State Farm due to our increasing rates. Lily was able to save us SO much money on our auto and renter’s policies, while actually getting us better coverage! The process was so seamless & Lily was very helpful with all aspects of the process. :)"
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Bryan Jurgens

April 19, 2024

2  out of  5 rating by Bryan Jurgens
"I’ve had State Farm for I don’t know how many years now for my auto coverage. I am in NY state and have a Hyundai model, that State Farm is no longer writing new policies for. Since I am moving states, State Farm considers it new business and therefore they can get away with not writing me a new policy or continuing it. This is utterly ridiculous. Lilly was very nice and respectful, but I did not like how she asked to still get my business for renters and auto for my Fiancé’s car. After she said yea, we can’t help you with your Hyundai, even though you are currently insured by State Farm…. with your Hyundai. But would you like to go ahead with these other things? No thank you."
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Maureen Forrest

April 12, 2024

5  out of  5 rating by Maureen Forrest
"Braeden and Lily have been a pleasure to work with. They both made the transition to State Farm Home & Auto quick and easy. I highly recommend this agency!"
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Abigail stough

April 4, 2024

5  out of  5 rating by Abigail stough
"I worked with Lily Rudolph on getting transferred over from American Family to State Farm. She was EXCEPTIONAL. Everything was handled within 2, 15-20 minute conversations. She found ways to save me a ton of money while making the process very enjoyable. I would HIGHLY recommend working with her for your insurance needs!"
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Cindy Costello

April 3, 2024

5  out of  5 rating by Cindy Costello
"Very Professional and courteous. Love the atmosphere of the office"
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Jeff Costello

April 3, 2024

5  out of  5 rating by Jeff Costello
"Great customer service. Very professional staff"
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Linda Bates

March 15, 2024

5  out of  5 rating by Linda Bates
"We recently switched to Braeden Friss State Farm Insurance Agency. Lily made the process easy and seamless. She was very knowledgeable and friendly and saved us on our auto and homeowner policies!"
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Chadi Jamil

March 7, 2024

5  out of  5 rating by Chadi Jamil
"Lily was super helpful and easy to do business with and saved me a lot of money on my auto and renters insurance"