State Farm® Insurance Agent Braeden Friss
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Takoda Knarr
October 16, 2026
"I used to have auto insurance through Geico, and was not happy with the care I had after a driver swiped my car leaving me with hospital bills/car repairs. It was after my grandfather passed away and I dealt with State Farm who he had for 40+ years. They went above and beyond to make sure his policies were paid out and everything was taken care of that he wanted. Thanks to that I swapped over and found my own agent closer to home, and they've been the best. Especially as I go through a new move and had to get renters insurance on top of my auto. The ladies who answer the calls are always great and helpful- and Miguel helped sit down and go over all the info for my renters insurance as it was my first time renting anything bigger than a DVD. Highly recommend."
"Thank you for sharing your experience and for choosing us for your auto and renters insurance. We’re glad you found an agent close to home and that our team has made getting coverage for your move easier. It means a lot to know you feel supported, especially as you navigate renters insurance for the first time. We truly appreciate your recommendation!"
Yeliel Martinez
October 14, 2026
"Amazing customer Service, Everybody was super friendly and Miguel helped me out a lot 10 out of 10 Recommend!"
"Thank you for your review regarding the amazing customer service you received! We greatly appreciate your business!"
Claude Brooks
October 8, 2026
"I recently bought two cars. One new and one used but newer 2026. Jeep Cherokee 84 edition and the other 2023 jeep compass latitude lux. Last couple of days I was shopping around for insurance I ended up with keeping the same insurance company progressive but different policy and was little more expensive than what we had when wife and I got the cars because. Most banks wants proof of insurance now before you can drive off the lot and your financial paperwork. That was yesterday 10/7/26. Today Braeden Friss called unexpectedly and I really didn’t want to take his phone call, but i did and I’m glad I answered his call. He actually quoted me what i originally had when I left the dealership. But wife and i had the salesman change our insurance policy plan to the minimum because it was going up because we added two cars instead of one car and both was financed. He was nice one the phone and got to the points and offered Drive safe and save option that can save you even more money on your monthly premium payments up to 30%. Please take advantage of this option. Free money but have to give up bad habits so you save even more money. I even had other State Farm agencies give me quotes which were even higher. He got them even lower than what I thought he would. So today I switched insurance agencies."
"Thank you for sharing your experience! We’re so glad our team was able to help you find coverage that better fit your needs and budget. We appreciate you trusting our team with your vehicles and are happy he could walk you through Drive Safe & Save, too. Welcome aboard—we’re here whenever you need us!"
Stephanie Banes
October 7, 2026
"Braeden was very kind and a huge help! He made the process quick and easy! He even helped get my old insurance policy canceled for me making the process even easier. Thank you so much Braeden!"
"Thank you so much for the kind words! We’re thrilled the process was quick and easy, and that we could help take care of canceling your old policy. We truly appreciate your feedback and are happy we could make things a little easier! Welcome to the agency!"
Alexis Dooling
October 5, 2026
"Had the pleasure of speaking with Miguel today. He was very knowledgeable and professional while helping me set up my new insurance. Everything was explained clearly and I felt confident I was getting the coverage best fit for my needs. I truly appreciate the excellent customer service and would recommend him to a friend!"
"Thank you so much for the fantastic review! We’re thrilled you received knowledgeable, professional service and clear guidance while setting up your new insurance. Helping customers find coverage that fits their needs is what we’re all about. We truly appreciate you taking the time to share and are grateful you chose us for your insurance needs!"
chelsea renee
September 16, 2026
"Miguel took care of absolutely everything I needed. He was friendly and professional and took the time to answer all of my questions and explain everything clearly. I’m honestly pretty clueless when it comes to insurance but he was incredibly kind and understanding throughout the entire process. Im really grateful for his help! He made everything so much easier for me. I highly recommend Miguel and this insurance company!"
"We appreciate you taking some time to share the friendly and professional experience you had with Miguel! We also love to hear that the process made everything so much easier for you - thank you for putting the trust in us to protect you moving forward! "
Cheikh Samb
September 10, 2026
"I’ve heard good things about Miguel’s professionalism. He did not disappoint. Love the team at this agency!"
"Hi Cheikh, thank you for taking the time to leave such a kind review! We’re so glad to hear you found our team professional and that we exceeded your expectations. We're grateful to have you with us! "
Ibrahima Samb
September 10, 2026
"Miguel’s service is second to none! His light hearted energy and enthusiasm makes something like dealing with insurance way less daunting. Ask for him and he will take care of you!"
"Hi Ibrahima, thank you for sharing your experience. We’re proud to hear Miguel delivered second-to-none service and helped make the process feel easier and more approachable. We appreciate you choosing us and highly valuing our team!"
Lillian Sitzer
September 9, 2026
"Such an amazing experience with Miguel he helped me with my work benefits with getting the best possible results and made it very clear and simple would recommend"
"Hi Lillian, we love hearing feedback like this—thank you! Miguel will be so happy to know his support with your work benefits made a difference and everything felt clear from start to finish. Thanks again for recommending us!"
Angel Torres
September 9, 2026
"Best company out there!! Miguel was my agent & did an amazing job at making sure I was informed. 10/10"
"Hi Angel, thank you so much for your amazing review! We’re thrilled to hear that Miguel did such a great job keeping you informed throughout the process. Your 10/10 rating means a lot to our team. We truly appreciate you choosing us!"
Ashton Pabon
September 3, 2026
"Beyond words what Miguel was able to do for me! Great customer service, he made it very simple and easy to get started and was finished without any issues!"
"We love to hear that the process was simple and easy to get started, while also providing great customer service! We greatly appreciate you taking the time to share this experience! Welcome to our agency!"
David Zeh
September 3, 2026
"Working with Braeden and team has been a breath of fresh air. He ensured our entire onboarding and claims process was a breeze. Not the usual insurance hassle."
"David, we appreciate you taking the time to share your experience regarding the onboarding and claims process. We strive to create a one-of-a-kind experience for our customers, so we're thrilled to hear that you did not feel this was the usual insurance hassle!"
CleReviews
August 24, 2026
"This is an awesome agency! Helped me save on my home and auto"
"Thank you for your review! We were thrilled to offer you savings on both your home and auto insurance. We appreciate your business!"
Travis Wachter
August 2, 2026
"What does a guy have to do to get them to stop auto drafting payments from my account for a policy cancelled a month ago?
They opted not to renew my homeowners policy which is fine, but when I obtained a new policy with another provider and cancelled my auto insurance with State Farm I can’t seem to get anyone to cancel the policy and stop billing me.
When I realized they were still billing me and pulling funds from my account I emailed their office and did not get a response, so followed up with a phone call and eventually received a return call assuring me it would be cancelled……well I now see they’ve again auto debited my account another $168 and my policy still appears active on the app.
I assume this is not intentional and likely more incompetence or lack of care, but it’s easy to offer good service to new customers when trying to earn their business, while a better indicator of overall long term experience is how they treat existing or even previous customers.
Would not recommend, and now back to the drawing board trying to get them to stop billing me for a policy cancelled in June."
"Hi Travis, thank you for taking the time to share your experience. We sincerely apologize for the billing issue—our system initially did not properly backdate your cancellation, which resulted in additional charges. We did identify the problem, and we expedited the process to ensure everything was corrected and you are fully refunded back to 6/30. We truly appreciate your business and the opportunity to make this right. If you have any questions at all, please feel free to contact us at 440-934-6818 and I am happy to discuss it together."
Amy Scott
July 28, 2026
"We’ve been with Braeden and his team at State Farm for years, and they have always provided outstanding customer service. Every time I call with questions about my coverages, everyone is friendly, knowledgeable, and happy to help.
Last September, Lily made the process of getting homeowners insurance for my daughter’s first home smooth and stress-free. Today, Cindy was incredibly helpful while I was comparing insurance costs for a new vehicle I’m considering purchasing. She quickly put together a detailed quote and emailed me a clear breakdown of every vehicle on our family policy, along with the new one, making it so easy to compare my options.
Brandon has built an amazing team, and it’s reassuring to know we’re always taken care of. I highly recommend Brandon, Lily, Cindy, and the entire State Farm team!"
"Hi Amy, it means a lot to hear this. Thank you for recognizing Lily and Cindy for their help, and for sharing how smooth the process was for your daughter’s first home and for your vehicle comparisons. We’re proud to have a team that takes care of families the right way—and we’ll be here whenever you need us. Thank you again for your recommendation!"
Delia Piilani
June 10, 2026
"Lily was was my agent and she was absolutely amazing. She was able to help me find a better rate with more coverage than I was getting from my previous provider. She made the switch as seamless as possible and even helped me cancel my current coverage. The best part of our interaction was that she wasn’t pushy trying to get me to add things that I didn’t need. Lily is an asset to your company and brings a calming brightness to what could be a very stressful, confusing and anxiety ridden process."
"Thank you for taking the time to leave this review, Delia! We are thrilled to hear that Lily helped find you a better rate with more coverage, as well as adding additional assistance in the transition process between companies. Welcome to the agency!"
Chip Babich
June 9, 2026
"I needed help when some checks got crossed up . I talked to Cindy who started working on my problem about 1 minute after talking to her. . It only took a few days to get it fixed thanks to her keeping an eye on it for me great relief for me thankyou Cindy"
"Thank you for your review, Chip! We greatly appreciate your business and are grateful for the opportunity to assist in getting this taken care of for you. "
Nic Doskoch
April 18, 2026
"Great service, fast responses, and they really look out for our business. Always easy to work with and make sure we’re properly covered. Highly recommend."
"Thank you for the 5 star review, Nic! We are thrilled to hear about your experience with the great service, fast responses, and us looking out for your business. Welcome to the agency! "
Lindsey Fifer
February 27, 2026
"Braeden has been so helpful and thorough with all insurance questions, changes and needs. He was able to get me great coverage, great pricing and has amazing customer service. Give him a call!"
"Thank you for taking the time to share your experience with the great coverage and pricing, Lindsey! We certainly have enjoyed our experience in working with you as well. Thank you for being a valued part of our agency!"
Nichole Williamson
February 26, 2026
"Had the pleasure of working with Cindy today. She was very knowledgeable and accommodating. I appreciated her speediness when I needed help. Thank you so much Cindy for your kind disposition and hard work it doesn’t go unnoticed. 5 stars from me!"
"Thank you for your review, Nichole! We love to hear of your great experience in working with Cindy. Our agency appreciates your business and kind words! "
Craig Gedeon
February 14, 2026
"Glad I contacted Lily for my home and auto insurance. Very professional and easy to work with. Saved me big on my premiums, thanks!!!"
"Thank you for your review, Craig! Happy to hear Lily was able to help with your home and auto insurance, plus offering big savings on premiums! Welcome to the agency! We look forward to protecting you and your family. "
Gigi Fuhry
February 5, 2026
"Braeden and his team (hi Lily!) are responsive, knowledgeable and fair. For years, I’d bring my policies to him and he’d tell me to stick with my current insurers because it wasn’t in my best interest to switch. Last year, when I bought a house and had to renew my car insurance, it finally made sense to bundle and switch. Now I have the peace of mind of knowing that he and his team are a call away and I’m never on my own when something happens to me or my family that requires property and Auto insurance coverage."
"Thank you for taking the time to share your experience, Gigi! We take great pride in caring for both our current customers, but also our prospective customers as well. We were excited to see things line up this time around and happy to welcome you to the agency! We greatly appreciate your business! "
Scott Macmeans
February 5, 2026
"Absolutely fantastic experience with Braeden & his team. From the first engagement about getting a quote (which he was able to save me A LOT of money on home & auto) to the ultimate customer experience I’ve had with 2 unfortunate situations with vehicle incidents, it has been worth every saved penny. He and his team are knowledgeable, helpful, and willing to step in to make you feel better despite the unfortunate situations.
Highly recommend!!!"
"Thank you, Scott! We greatly appreciate your business and the continued relationship in protecting you and your family. We are always happy to offer the cost savings on home & auto as well! "
Valerie Ross
February 3, 2026
"Always helpful and accommodating. Extremely friendly and Always willing to help out"
"Thank you for your review, Valerie! We take pride in our fantastic service team in being always willing to help out - happy to hear you have had that experience. Please let us know if there is anything else we can do to make your experience even better with our agency! We appreciate your business! "
Karl Atlagovich
January 30, 2026
"Cindy did an amazing job assisting me with my renters insurance. After needing a liability increase, she provided me the proper info and increased my plan to the maximum without changing my premium."
"Thank you for sharing your experience, Karl! We greatly appreciate your business, and are happy to have been able to provide a great price for the liability increase on your renters insurance. Thank you! "